Reducing False Alarms

False alarms can lead to fines and the cancellation of Police services for up to a year. Follow these guidelines to help reduce false alarms in your home and business.

 

User Error

It is important that all individuals who use the alarm system know how the system works and what to do when the alarm goes off. As an added precaution against false alarms, Sentinel doesn't immediately dispatch the Police when an alarm signal is received but instead calls your Emergency Contact list as a first measure. It is important to update us with changes to your Emergency Contact List. Another way to reduce false alarms is to give everyone who has a key to your home or business a code to your alarm.

Maintenance

It is possible for dust and insects to get trapped in detection equipment and potentially trigger a false alarm, so detectors must be cleaned regularly. The battery must be changed regularly and your system tested periodically to prevent problems.

Environment

False alarms can be triggered by environmental elements such as heating systems, direct sunlight, blinds, curtains, balloons and pets. It is important to secure objects that can move around the premises. Fortunately, Sentinel Alarm uses high quality detectors that are false alarm resistant. Sentinel also only uses our factory trained technicians that know where to place devices so as not to trigger false alarms.

 

Call Sentinel Alarm at 514.737.1010 ExT. 3 for information on how you can obtain a customized security system.